FAQ
Common questions about our products & systems
What products does ALISCAPE offer?+
ALISCAPE delivers integrated space solutions through four sub-brands: ALIS CERAMIC ( porcelain tiles, large format slabs, anti-slip tiles and 20mm outdoor pavers), KIDC (sintered-stone basins and bathroom solutions), PRIMAX (SPC and WPC flooring) and IISA (adjustable pedestal and raised floor systems).
Are ALIS CERAMIC tiles suitable for outdoor use?+
Yes. Our 20mm porcelain pavers are frost-proof, low-water-absorption and can be laid directly on grass, sand, gravel or on an IISA adjustable pedestal system for terraces, pools and rooftops.
What do the R9–R13 anti-slip ratings mean?+
The R-rating measures slip resistance on a wet inclined ramp. R9–R10 suit dry areas, R11 is for wet rooms and pool surrounds, and R12–R13 are for barefoot wet zones. ALIS CERAMIC anti-slip tiles typically achieve R10/R11.
What is the difference between and glazed tiles?+
tiles have the same color and material through their entire thickness, so chips are barely visible and edges stay consistent — ideal for heavy-traffic and outdoor use. Glazed tiles have a decorative surface layer over a different body.
SPC or WPC — which flooring should I choose?+
SPC has a rigid, 100% waterproof core built for high-traffic and commercial areas; WPC adds a softer, quieter foamed core ideal for living rooms and bedrooms. Both use click-lock installation and resist water and scratches.
Can I get samples and catalogues?+
Yes. We provide physical samples, full catalogues (PDF and print) and technical datasheets. Contact our export team with your project details and destination port.
What are your minimum order quantities and lead times?+
MOQ is typically one 20ft or 40ft container per series/color for tiles, 1,000 sqm for flooring, and 500 sets for pedestal systems. Production lead time is generally 25–45 days after confirmation, depending on specification and volume.
Do you support OEM / ODM and custom sizes?+
Yes. We offer OEM/ODM services, custom sizes, surface finishes (matte, polished, structured, dry-granule) and private-label packaging for distributors and brands.
Which markets do you export to?+
We export to North America, Europe, the Middle East, Australia and Southeast Asia, with experience meeting regional standards and documentation requirements.